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2 Open Member Services Specialist positions! Apply today. ¡Buscando personal!

Apr 1, 2024 | English, Jobs, News, Spanish

Washtenaw Health Project is growing. We’d like you to join our team!

A brief summary of the job

We’re seeking two people to join our team as Member Services Specialists to help our Spanish-speaking clients enroll in healthcare coverage. This position works alongside a diverse group of helpful, experienced, and supportive specialists. Join our team and help improve the health of our community!

  • Does one-on-one work with Spanish-speaking clients to help them enroll in healthcare, verify their eligibility for other health-promoting services they may qualify for, and ensures that clients understand their healthcare benefits.
  • Training will be provided. No prior experience in healthcare enrollment is needed.
  • Ability to communicate well with clients and team members, and ask questions, is a must.
  • Full-time is preferred, but we can be flexible if part-time works better for your schedule.
  • On-site (Health Department building at 555 Towner St, Ypsilanti, MI 48198)
  • Temporary (6-12 months), with the possibility of extending
  • Affordable health insurance

Qualifications

  • Spanish-speaking preferred
  • Two years of education in a field related to social work, public health, psychology, finance or equivalent.
  • Three years of member/customer service work is desired.
  • Experience with non-profit and/or health agencies is desirable.
  • Demonstrated ability to work independently, without close supervision is necessary.

Read the full job description here.

Apply online by 5pm, April 23, 2024

Applications and resumes are submitted online through the Washtenaw County jobs portal, here. This link will also take you to the County’s official job description page. The deadline to submit is 5pm on Tuesday, April 23, 2024.

Questions? Contact us to hear more!

Contact our Program Manager, Meredith Buhalis at 734-544-2919 or buhalism@washtenaw.org to hear more about the job. Please don’t hesitate to reach out!

About our organization

Washtenaw Health Project is a non-profit organization helping people access the affordable healthcare they deserve. In addition to assisting people with Medicaid and Marketplace Insurance applications, we provide a safety net healthcare plan, the Washtenaw Health Plan. The Washtenaw Health Plan ensures that anyone who does not qualify for health insurance has access to the health care they need by covering the cost of routine and medically necessary healthcare services.

We are a team of 15 Member Services Specialists and Community Health Workers with years of service ranging from 1 to 25 years. We provide unique, one-on-one assistance to help all members of our community navigate the healthcare system. We have bilingual staff members who speak Spanish, French, and Arabic–in addition to English–so that our clients can feel comfortable discussing their unique situations in their native language.

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Call Us

Tel. 734-544-3030
Monday–Friday 8:30 a.m. to 5 p.m.
(Closed for lunch 12–1 p.m.)

Visit Us

555 Towner Street, Ypsilanti MI 48198
Our friendly staff is here to help you Monday–Friday from 9 a.m. to 4 p.m.
(Closed for lunch 12–1 p.m.)
Here's what to expect.

Email Us

Send your questions to
whp@washtenaw.org